Squeen is fully committed to protecting the privacy and data security of every member. This document clearly explains how we collect, use, store, and protect your information.
Six core principles that form the foundation of how Squeen manages and protects the personal data of all members.
All member personal data is stored and transmitted using SSL 256-bit encryption. No sensitive information is stored in plain text – everything is protected by strict security layers.
Squeen has never and will never sell, rent, or share members' personal data with any third party for marketing purposes without the explicit consent of the member concerned.
Every member has the right to access, amend, or request the deletion of their personal data. squeen provides straightforward channels for members to manage their own information at any time.
Squeen operates in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA). All data collection and processing activities are carried out in accordance with the prescribed legal requirements.
Squeen servers are protected by a multi-layered security system including advanced firewalls, real-time intrusion detection, and regular data backups to ensure the integrity and safety of your information.
In the event of any data breach affecting your personal information, squeen will notify you within the timeframe required by law and take immediate remedial action.
Welcome to the squeen Privacy Policy. This document explains in detail how squeen, as the operator of an online casino and betting platform at squeen.onl, collects, processes, stores, and protects your personal data as our member.
We understand that privacy matters greatly to Malaysian users today. That is why Squeen takes a transparent and responsible approach to all matters involving personal data. We only collect information that is genuinely necessary to provide you with the best possible service.
This Privacy Policy applies to all users who access the Squeen platform via our website, mobile app, or any digital channel we operate. By using our services, you agree to the terms set out in this document. Please read it carefully and contact our support team if you have any questions.
Squeen collects various types of information depending on how you interact with our platform. This data collection is necessary to ensure we can deliver a safe, seamless, and personalised service to every member.
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC) & legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications & customer support |
| Financial Data | Bank account details, deposit & withdrawal records | Transaction processing & fraud prevention |
| Technical Data | IP address, device type, web browser, access logs | Account security & platform improvements |
| Gaming Data | Wagering history, wins, game preferences | Regulatory compliance & personalised experience |
| Communication Data | Support chat records, emails, feedback | Service improvement & issue resolution |
All information we collect is used for clear and legitimate purposes. squeen will not use your data for any purpose unrelated to the provision of platform services without first obtaining your consent.
Squeen does not sell, transfer, or disclose your personal data to third parties for marketing or commercial purposes. However, in certain situations, limited data sharing may be required as follows:
All third parties we work with are bound by strict data protection agreements and are not permitted to use your information for any purpose other than what is specified in those agreements.
Squeen uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic, and maintain the security of your login session. The following are the types of cookies we use:
Squeen invests seriously in security infrastructure to ensure your personal data is always protected. We employ a multi-layered security approach encompassing the latest technology and industry best practices.
As a squeen member, you have certain rights regarding your personal data under the Personal Data Protection Act 2010. squeen fully respects these rights and provides straightforward channels for you to exercise them.
You have the right to obtain a copy of the personal data we hold about you in a readable format.
You have the right to request correction of any inaccurate or incomplete personal data we hold on record.
You may request deletion of your data, subject to applicable legal record-keeping requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time, free of charge.
You have the right to receive your personal data in a structured, reusable format for transfer to another service.
You may request a temporary restriction on the processing of your data while an investigation or dispute is ongoing.
Squeen does not retain your personal data longer than necessary for the purposes stated in this Privacy Policy. Our data retention periods are as follows:
Once the retention period has ended, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
The squeen platform may contain links to third-party websites or services such as game providers and payment partners. This Privacy Policy applies solely to the squeen platform and does not cover the privacy practices of any third parties.
Squeen is not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to read the privacy policy of every platform you visit and to exercise caution with the information you share outside the squeen ecosystem.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, the Squeen privacy team is here to help. We take every privacy enquiry seriously and are committed to providing clear, timely responses.
You can reach us through the following channels:
Squeen reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to members via email or in-platform notification at least 14 days before taking effect. Continued use of the platform after the effective date of changes constitutes your acceptance of the updated policy.