Terms & Conditions

Terms and Conditions squeen – A Complete Guide for Members

Please read these Terms and Conditions carefully before registering or using any squeen service. By registering an account, you agree to comply with all guidelines set out herein.

Updated: January 2026

Key Things You Need to Know

A summary of the six key points in the squeen Terms and Conditions that every member should understand.

Member Eligibility: 18 Years and Above

Squeen only accepts registrations from individuals aged 18 and above. Age verification is conducted during the KYC process, and any account found to be in breach of this requirement will be closed immediately.

Deposit & Withdrawal Policy

All deposit and withdrawal transactions are subject to set minimum and maximum limits. Withdrawals are processed within the specified timeframe upon successful identity verification.

Bonus & Promotion Terms

All bonuses offered by squeen are subject to specific wagering requirements. Bonuses may not be withdrawn as cash unless the rollover conditions have been fully met in accordance with the stated terms.

Account Security

Each member is responsible for maintaining the security of their account password. squeen will never request your password through any communication channel and is not liable for unauthorised access resulting from member negligence.

Prohibition of Prohibited Activities

The use of the squeen platform for money laundering, fraud, or any illegal activity is strictly prohibited and will be reported to the relevant authorities.

Responsible Gaming

Squeen is fully committed to responsible gaming practices. Members may set their own betting limits, request a self-exclusion break, or contact the support team for assistance with gaming habits.

1General Terms

Welcome to squeen. This document contains the Terms and Conditions ("Terms") governing the use of the platform, services, games, and all content provided by squeen at squeen.onl and our mobile application.

By registering an account, accessing, or using any part of the Squeen platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms. If you do not agree with any part of these Terms, please cease using our platform immediately.

Squeen reserves the right to modify, add, or remove any part of these Terms at any time without prior notice. However, we will endeavour to inform members of important changes via in-platform notifications or email to registered members. It is your responsibility to review these Terms from time to time.

The squeen platform is intended for adult entertainment purposes only. Use by individuals under the age of 18 is strictly prohibited and may result in legal action.
2Account Registration

To use squeen's services in full, you are required to register a valid account. Each individual is only permitted to hold one account. Registering multiple accounts under the same individual is a serious violation and may result in all associated accounts being permanently suspended or closed.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, phone number, and a valid email address. False or inaccurate information may result in your account being closed and your balance withheld pending investigation.

  • You must be at least 18 years of age to register.
  • Each individual may only hold one active account
  • Registration information must be accurate and verifiable.
  • Identity verification (KYC) is required before the first withdrawal is processed.
  • Your account password must be kept secure and must not be shared with anyone.
  • Squeen reserves the right to request additional identity verification documents at any time
The KYC (Know Your Customer) process is an industry-standard procedure to verify member identity. Required documents may include a copy of your ID, a recent bank statement, or a utility bill.
3Deposit & Withdrawal

Squeen supports a wide range of local payment methods including DuitNow, FPX, Touch 'n Go, GrabPay, and Boost to facilitate deposits and withdrawals for Malaysia members. All financial transactions are processed through secure channels protected with 256-bit SSL encryption.

Minimum and maximum deposit limits are as displayed in the Finance section of your account. These limits may vary depending on the selected payment method and your membership status. Squeen reserves the right to amend these limits with reasonable notice.

  • Minimum deposit: RM 30 per transaction
  • Minimum withdrawal: RM 50 per request
  • Withdrawals may only be made to the same bank account used for the deposit.
  • Withdrawal requests will be processed within 1–3 business days upon completion of verification
  • Squeen does not charge any processing fees for standard withdrawals
  • Any charges imposed by a bank or payment provider are the member's responsibility
Withdrawals will only be processed to an account held in the same name as the member on record with Squeen. Transfers to third parties are not permitted under any circumstances.
4Bonus & Promotions

Squeen offers a variety of bonuses and promotions from time to time to reward loyal members and welcome new ones. All bonuses are subject to specific wagering requirements that must be fulfilled before bonus funds can be converted into withdrawable cash.

Each promotion has its own specific terms, including a validity period, minimum and maximum betting limits when using the bonus, and eligible games. Please read the terms of each promotion carefully before accepting any bonus offer.

  • The welcome bonus is available to new members only who have not previously registered an account.
  • Bonus wagering requirements range from 20x to 35x depending on the bonus type.
  • Bonuses may not be used on certain games that are excluded from bonus terms.
  • Squeen reserves the right to void bonuses if fraudulent activity or abuse is detected
  • Only one welcome bonus is permitted per account, per household, or per IP address.
  • Current promotions can be viewed in the Promotions section of the platform after logging in
squeen reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. squeen's decision on all matters relating to bonuses is final.
5Game Rules

All games available on the squeen platform operate using a Random Number Generator (RNG) that has been audited and certified by an independent auditing body to ensure fairness and transparency in every game round.

In the event of a technical disruption during a game session, Squeen will endeavour to restore the wagering state to the last verified position recorded in the system. However, Squeen is not liable for losses arising from disruptions on the part of the member's internet service provider or personal device.

  • Game results are final once confirmed by the system.
  • Members are not permitted to use any assistive software or artificial intelligence to gain an unfair advantage.
  • Wins resulting from a technical error or unauthorised display of limits may be voided.
  • Minimum and maximum bets for each game are as displayed in the game interface
  • Progressive jackpots are paid in accordance with the rules of the respective game provider.
6Prohibitions & Restrictions

Squeen maintains a zero-tolerance policy towards any form of fraud, system abuse, or unlawful activity. The following actions are strictly prohibited and may result in immediate account closure without a refund:

  • Registering more than one account using the same or different identities
  • Using another person's credit card or bank account without written authorisation
  • Colluding with other members to manipulate game outcomes or abuse bonuses
  • Using third-party software, bots, or automated scripts while playing
  • Attempted money laundering or financing of illegal activities through the platform
  • Providing false information to the support team or during the KYC process
  • Accessing the platform from a geographic region restricted by Squeen
Any suspected fraudulent attempts will be reported to the relevant authorities, and squeen reserves the right to disclose account information to law enforcement if required.
7Account Closure

Members may close their account at any time by contacting the Squeen support team via live chat. Prior to closure, any eligible balance will be processed for withdrawal, subject to all conditions having been met.

Squeen also reserves the right to close, suspend, or restrict any member's account for the following reasons without prior notice:

  • Violation of any part of these Terms and Conditions
  • Suspicious or fraudulent activity detected by our security system
  • Failure to complete the KYC process within the stipulated timeframe
  • Requests from legal authorities or regulatory bodies
  • Account inactive for more than 12 consecutive months
Accounts suspended pending investigation will be reviewed within 14 business days. Members will be contacted via their registered email address for further information during this process.
8Liability Limits

Squeen provides the platform and services "as is" and makes no guarantee that the platform will operate without interruption or error at all times. squeen is not liable for any indirect, incidental, or consequential losses arising from the use of our platform.

Under no circumstances shall Squeen's total liability to any member exceed the amount deposited by that member in the 30 days preceding the event giving rise to the claim. Squeen is not responsible for any financial decisions made by members based on information available on the platform.

9Privacy & Personal Data

Squeen takes the protection of members' personal data seriously. All information you provide to us is collected, processed, and stored in accordance with our Privacy Policy, which can be read in full on the Privacy Policy page.

Your personal data will not be sold, transferred, or disclosed to third parties without your consent, except where required by law or for regulatory compliance purposes. Squeen employs industry-standard encryption to protect all data stored and transmitted within our systems.

  • Data is collected solely for platform operations and legal compliance purposes.
  • You have the right to request a copy of the personal data we hold about you.
  • Data deletion requests may be submitted subject to legal record-keeping requirements
  • Cookies are used to enhance the user experience and can be managed through your browser settings.
10Terms Amendment

Squeen reserves the right to amend these Terms and Conditions at any time. The latest version will always be available on this page with a clear update date. For changes deemed significant, squeen will provide at least 7 days' notice before the changes take effect via email to registered members or an in-platform notification.

Continued use of the Squeen platform after the effective date of any changes constitutes your acceptance of the amended Terms. If you do not agree with the changes, you must close your account before the effective date of those changes.

If you have any questions regarding these Terms and Conditions, please contact our support team via live chat, available 24 hours a day, 7 days a week. We are happy to assist you with any enquiries.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any disputes will be resolved through a mutually agreed arbitration process.
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